Policies & Procedures
All products, availability and prices are subject to change without notice. Please be sure of all your choices before placing your order. Once your order has been placed, a cancellation fee of 10% will be assessed if you wish to cancel an order. To cancel an order, you must do so by calling 479.521.7786 during the business hours of 10 a.m. to 4 p.m. central time, Monday through Friday. The only time an order may be canceled without a cancellation fee is if the product is out of stock. In the case of refunds, please allow up to 10 business days.
To return a product you must call 479.521.7786 during business hours (above) to receive a return authorization number. Returned products will not be accepted without this number. At the time of your call, ShowerFilterStore.com/SupremeWaterFilters.com will determine if a product is to be replaced, repaired or returned for a refund. Proof of purchase must be provided with all returns. If the product(s) arrived to the customer damaged or defective, ShowerFilterStore.com/SupremeWaterFilters.com will pay to have the product(s) returned. For products not damaged or defective upon arrival, the customer must pay the postage. In the case where items are re-shipped to the customer, ShowerFilterStore.com/SupremeWaterFilters.com will pay for return shipping. All returned products should be sealed in plastic bags whenever possible to prevent leakage, packed and boxed carefully with original contents (including original warranty cards, owner's guides, accessories, etc.) whenever possible.
All Product Returns Will Incur a 15% Restocking Fee
ShowerFilterStore.com/SupremeWaterFilters.com, its parent company, directors, employees, or agents shall in no way be liable for ANY damages due to use, misuse, neglect or defects of its products however caused, whether or not ShowerFilterStore.com/SupremeWaterFilters.com, or any of its agents, employees, principals or affiliates have been advised of the possibility of any such damages. Laws in the State of Arkansas shall govern all terms and conditions, and any issues that may arise will be heard within the State of Arkansas.
ShowerFilterStore.com/SupremeWaterFilters.com offers wholesale opportunities for qualified businesses to resell its products. If you wish to communicate with us about these opportunities, contact us.
Ordering & Shipping
Ordering from ShowerFilterStore.com/SupremeWaterFilters.com is easy. Choose one of the following methods:
You can use Visa/MasterCard or Discover.
Shipping is FREE* and QUICK!
Call us at 479.521.7786 to order with one of the above credit cards (please note you will incur a shipping charge, and prices may vary).
Send a cashier's check or money order payable to Shower Filter Store. Please call for the exact amount (479.521.7786) and mail to the following address:
275 Huntsville Road
Fayetteville, Arkansas 72701
Please include your name, address, telephone number, item number(s) and brief description(s) of product(s). (Please note you will incur a shipping charge, and prices may vary).
ShowerFilterStore.com/SupremeWaterFilters.com ships all in-stock items within 24-48 hours. Often we can ship your order the same day. We ship direct to your doorstep via UPS or US Postal Mail.
*Free shipping applies only within the continental United States. Shipments to Hawaii, Alaska, Puerto Rico, USVI or foreign countries will incur a shipping charge. Call 479.521.7786 for amounts and details.